In the application and interpretation of this agreement, the following terms shall refer to the written explanations in front of them. (Official Gazette: 27.11.2014 / 29188) SERVICE: The subject of any consumer transaction other than providing or undertaking goods for a fee or benefit, SELLER: Company offering goods to the consumer within the scope of commercial or professional activities or acting on behalf of or offering goods to the consumer. , BUYER: The real or legal person who acquires, uses or benefits from a commercial or non-professional purpose for a good or service, SITE: SELLER’s website, ORDERING: A real or demanding product or service through the SELLER’s website SIDES: SELLER and BUYER, CONTRACT: This contract concluded between the SELLER and the BUYER, GOODS / PRODUCT: Movable goods and the software prepared for use in electronic media, audio, video and similar intangible goods.


This contract on one side Namik Kemal Mah 121 Sokak No: 34/3 / Istanbul / Turkey operating in the address ( I) Iron Pharma – Aytac Iron Company (hereinafter referred to as SELLER) and on the other side of the End User (hereinafter Referred to as the BUYER).


The subject of this agreement, the buyer`s SELLER `s web site orders electronically, which has the qualifications mentioned in the contract, the content of the web site and the sale price of the products specified in the sale and delivery of the Law No. 4077 on the Protection of Consumers Determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on the Application Principles and Procedures of Distance Contracts. BUYER, the basic characteristics of the products subject to sale, sales price, payment method, delivery conditions, etc. accepts and declares that it has knowledge of all preliminary information and the right of withdrawal of the product subject to sale, confirms this information in electronic form and then orders the product. The preliminary information and invoice on are integral parts of this agreement. As soon as the order is executed, the BUYER shall be deemed to have accepted all the terms of this agreement.


3.1- The BUYER has read all information about the product / products on the SELLER’s website on the basis of the qualifications, characteristics, sales price, payment method and delivery including VAT, and has all the information about the product (s). and declares that it has given the approval.

3.2- Subject to the contract, the product (s) are subject to the right of delivery of the product, provided the BUYER is legally regulated for a period not exceeding 30 days. within the delivery period described in the address given by the BUYER.

3.3- SELLER cannot be held responsible for not receiving / accepting delivery by the person or organization to be delivered at the address specified by the BUYER.

3.4- The SELLER is responsible to the BUYER for the delivery of the product subject to the contract without any defect, in full, in accordance with the qualifications specified in the contract.

3.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. In electronic contracts, confirmation is done in electronic medium. In the event that the price of the product (s) in question is not paid for any reason or the payment order is canceled before the bank, the SELLER’s obligation to deliver the product shall cease.

3.6- If the credit card of the BUYER does not pay the product price to the SELLER due to unfair or unlawful use of unauthorized persons by the BUYER without the fault of the BUYER, the product shall be delivered to the BUYER from the date of delivery. It is obligatory to send it back to the SELLER within 3 days at the BUYER’s return price.

3.7- If the SELLER cannot deliver the product subject to the contract within due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product of the contract subject with the equivalent, and / or to postpone the delivery until the elimination of the blocking time. In case the BUYER uses the right to cancel the order, the amount paid by the BUYER shall be paid to him in cash and in cash within 10 days.

3.8- Our company is not responsible for delays in cargo.

3.9- This agreement becomes effective after the Buyer has confirmed it electronically.


It is in violation of the quantity or quality contained in its packaging, label, identification and operating manual or in advertisements and advertisements or which is notified by the seller, in its standard or technical regulation, or which reduces or eliminates its value or the benefits expected by the consumer. goods containing material, legal or economic deficiencies are considered defective goods. If you understand that the goods you purchased are defective, you can contact us within 7 days from the delivery date of the goods or services, you can request the return of the price you paid, the replacement of the product without any defect or the discount of the loss caused by the defect. In this case; shipping costs of the product belong to the SELLER.

Consumer; has the right to withdraw from the contract by refusing the goods without any legal and criminal responsibility and without giving any reason within seven days from the date of receipt of the goods. If it is decided in the contract to perform the service before the expiration of 7 days, the consumer may exercise his right of withdrawal until the date of the performance. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. Contracts concerning services rendered in electronic environment and goods delivered immediately to consumers are not subject to the provisions regarding the right of withdrawal and use. The consumer may exercise his right of withdrawal even if the delivery of the goods is made to a person other than the contracting consumer. In this case; the seller receives the goods from the third party in accordance with the provisions of paragraph 4 of Article 9. According to Article 7, paragraph 4 c of the Regulation on Distance Contracts, entitled Right of Withdrawal; The consumer cannot exercise his right of withdrawal in goods prepared in accordance with the wishes of the consumer or his personal needs.


Conditions that do not exist and are not foreseen on the date of the signing of the contract, which develop beyond the control of the parties, and where it arises, make it impossible for one or both parties to fulfill their obligations and liabilities partially or fully or to fulfill them on time, by force majeure (Natural disaster, war, terror, insurrection, provisions of legislation, seizure or strike, lockout, failure in production and communication facilities. The party acting as a force majeure shall notify the other party immediately and in writing. During the continuation of the force majeure, the parties shall not be liable for their failure to perform their actions. If this force majeure continues for 10 (ten) days, each party shall be entitled to unilaterally terminate.


In case of disputes arising out of this agreement, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade and Consumer Courts in the Settlements of the Seller shall be authorized by the Civil Court of First Instance.


In the event of payment of the order placed on the site, the BUYER shall be deemed to have accepted all the terms of this agreement. The SELLER is obliged to make software arrangements on the site to ensure that the order cannot be given without the confirmation that the BUYER has read and accepted it.